Shipping policy

Shipping Policy

Thank you for shopping with CREDIXS. This Shipping Policy outlines how we process, ship, and deliver orders.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly delayed.

Shipping Times

Estimated delivery times may vary depending on your location and shipping carrier.

Typical delivery estimates:

  • Domestic Orders: 5–10 business days

  • International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery destination and selected shipping method.

From time to time, CREDIXS may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking details to become active.

Delayed or Lost Shipments

While we work with trusted shipping partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Customs processing

  • Carrier disruptions

  • Public holidays

  • Incorrect shipping information provided by the customer

CREDIXS is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us as soon as possible. Once an order has been shipped, we may not be able to modify the delivery address.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the packaging and item(s) received. We will review the issue and work toward an appropriate resolution.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team:

CREDIXS Customer Support
Email: support@credixs.com

CREDIXS reserves the right to update or modify this Shipping Policy at any time without prior notice.